SEATTLE, November 13, 2026 (Agencies) – Microsoft is gradually restoring its services following a major global outage that disrupted access to Outlook, Copilot, Teams and other Microsoft 365 applications, the company said on Friday.
The company reported encouraging recovery progress in Europe, while Japan remained comparatively stable and services in North America also showed improvement.
Microsoft said an extended email delivery window of up to 48 hours would remain in effect to reduce the risk of messages failing to reach recipients as the system works through the backlog of delayed emails.
Despite the progress, some users may continue to experience disruptions as services return to normal.
The outage began on November 12, affecting Microsoft users in at least 74 countries and territories, according to outage-tracking website Downdetector.
Microsoft confirmed the disruption but said it was not caused by a cyberattack. The company has been working to restore affected services and clear delayed email deliveries.